Track your order
Waiting on your Novea® order?
Enter your order number or tracking code to see your delivery status. You'll find both in your order confirmation email.
Track your order
Reach our team
Have a question that isn't answered below? We reply within 24–48 business hours.
Send us a message
We'll get back to you via email, usually within 24–48 business hours.
Email support
Write to us any time. A real person reads every message and replies within 24–48 business hours.
Returns & guarantee
60 days to decide. Reply to your order email and we'll start your refund.*
Manage your subscription
Skip a delivery, change the date, update your card or cancel — all self-serve, no email needed.
Contacting Novea® support
You can reach our support team by email at any time, and we answer in the order messages arrive.
When you write to us, or give us your details during a support conversation, you consent to us replying about your enquiry, account, or order.
- Messages are used for customer care and order updates only — replies, shipping updates, and account confirmations.
- How often we write depends entirely on your enquiry.
- Standard message and data rates may apply.
- Ask us to stop at any time and we will.
- Your details are never shared with third parties for marketing.
- See our privacy policy and terms of service for the full picture.
Account & Subscription
No. Guest checkout works perfectly — your order confirmation email carries everything you need, including your tracking link and a direct line to support.
You have the choice. You can make a one-time purchase or choose a subscription, depending on what works best for you. There’s no obligation — simply choose the option you prefer.
Take Novea® daily for up to 60 days. If your days and nights don't feel any easier, reply to your order email and we'll start your refund.*
*Refund terms apply. Contact us within 60 days of delivery.
Once approved, the refund goes back to your original payment card and typically lands within 5–7 business days, depending on your bank.*
*Refund terms apply. Contact us within 60 days of delivery.
Refills ship every 30 days, and you can skip, pause or cancel at any time — no lock-in, no cancellation fee. The fastest route is your account: open subscription management and change it yourself in a couple of taps. Prefer us to do it? Email support@thenovea.shop with your order number.
Orders & Shipping
US orders leave our warehouse within 24 hours and typically arrive in 3–5 business days. You'll get a confirmation email the moment yours ships.
Nothing. Shipping is free on every US order — no minimum, no code, no small print.
Yes — within 12 hours of placing it. Email us with your order number and what you'd like changed. After 12 hours your order is usually already packed and on a truck, but write anyway and we'll do our best.
A tracking link lands in your inbox as soon as your order is dispatched. Can't find it? Check spam first, then email support and we'll resend it in minutes.
Orders leave our warehouse within 24 hours of being placed, often the same day. A confirmation email with your tracking link lands in your inbox the moment yours is dispatched.
Product & Safety
Women 40+ navigating perimenopause or menopause — the chapter when declining estrogen starts changing how you sleep, how you feel, and how often the heat arrives. That shift is exactly what the formula was built around.
No. Novea® is a dietary supplement, not a medicine. It is not intended to diagnose, treat, cure, or prevent any disease.
Please talk to your doctor or pharmacist first — bring the label with you. The same goes for any ongoing condition or prescription medication.
Novea® is gluten-free and non-GMO, with no artificial fillers. If you manage a specific allergy, the full ingredient list is printed on every bottle and on the product page — check it before your first capsule.
Two capsules daily, taken with food. One bottle holds 25 servings — about a month. Take both together rather than splitting them across the day.
Two capsules every morning, with breakfast. Food helps absorption, and a fixed time makes the habit stick — consistency matters more than the exact hour.
Somewhere cool and dry, out of direct sunlight, with the cap closed. No refrigeration needed.
Give it a full cycle rather than a few days. The first shifts usually land in the early weeks and build from there — the week-by-week breakdown on the product page shows what tends to arrive when.*
Quality & Ingredients
Every batch is produced in an FDA-registered, GMP-certified facility, with quality checks at each step from raw ingredient to sealed bottle.
Black Cohosh Extract — 40 mg
Standardized to 2.5% triterpene saponins
Red Clover Extract — 100 mg
For its isoflavones
Chasteberry Extract — 80 mg
Dong Quai Extract — 60 mg
Maca Root — 120 mg
Ashwagandha Extract — 100 mg
Sage Leaf Extract — 50 mg
Wild Yam Extract — 60 mg
Vitamin B6 — 5 mg
Zinc (as zinc gluconate) — 2 mg
Serving size 2 capsules · 25 servings per bottle.
Because the quality of a botanical extract depends first and foremost on its concentration of active compounds. Standardized to 2.5% triterpene saponins, our extract provides a precise and consistent amount in every capsule.
Because menopause rarely comes with just one change. The formula combines several carefully selected ingredients designed to work together: black cohosh and sage for hot-flash comfort, chasteberry and wild yam for balance, ashwagandha and maca to support stress, sleep, and energy, with vitamin B6 and zinc for additional support. Every ingredient has a clear purpose, with transparent amounts listed on the label.
Returns & Pricing
60 days from delivery, refunded in full. Simply send us an email to start the refund process.
Email support@thenovea.shop with your order number and tell us you would like a refund. You have 60 days from delivery, and we take it from there.
Bundles cost us less to pack and ship, so that saving goes straight onto the price. The formula inside every bottle is identical.
All major cards, plus the express wallets shown at checkout. Every payment is processed on Shopify's secure checkout — we never see your card details.
